Meet your customers where they are with the Ebotsy platform on Facebook Messenger. The platform allows you to connect with your entire customer base on their favorite channels. With billions of Messenger users, you can create a chatbot to handle all inquiries promptly. Automate responses 24/7 and turn contacts into valuable leads. You can respond with text, images, audio, video, or files to meet your business needs.
Boost Your Sales via Messenger
Showcase your products directly within the Messenger bot. Use automated messages to craft tailored responses to customer inquiries with your product offerings. You can use the “Carousel” feature to display multiple products, allowing customers to scroll and view them. This provides detailed information and purchase links to encourage action.
Collect User Information
Ebotsy’s “User Input Flow” and “Custom Fields” features let you gather user information conversationally. The chatbot, mimicking a human, collects and stores data from subscribers to segment and target the right audience with personalized messages. You can export the collected data for use on any site or application.
Engage Subscribers with Follow-Up Messages
Ebotsy’s “Sequence campaigns” maintain customer interest by delivering valuable, relevant content. You can build campaigns for each stage of the customer journey, sending automated messages to subscribers who opt-in. These sequenced messages can be sent for up to 30 days from the initial opt-in date.
AI-Generated Replies
Ebotsy integrates Artificial Intelligence (AI) to provide AI-generated replies tailored to customer queries. You can use AI for “No Match” replies by providing command prompts to the AI, which operates automatically to deliver the best possible responses.
Conditional Replies
Send customized replies with Ebotsy’s conditional replies feature. The bot can check factors like gender, age, labels, or custom field data to send appropriate responses based on user information.
Persistent Menu and Icebreakers
Initiate conversations with new subscribers using Persistent Menu and Icebreakers. The Persistent Menu appears as a button in the Messenger menu for easy navigation, while Icebreakers present commonly asked questions for automated replies.
